Terms of service

These terms are an agreement between you and Eboore LLC (“Eboore”, “we”), 5111 Grace View Drive, Pineville, North Carolina, United States. They cover eboore.com and Oria, our reading app for iPhone, iPad and Android (together, “the service”). Our privacy policy and acceptable use policy are part of these terms.

By creating an account or using the service, you accept these terms. If you don’t accept them, please don’t use the service.

You must be at least 16 years old to create an account. If you are under 18, you may buy books only with the involvement of a parent or guardian, who accepts these terms for you. Institutions that give their members access agree to their own terms with us as well.

• Give us accurate details, and keep your email address current so you get receipts and security messages.
• Keep your password to yourself. You are responsible for what happens under your account. Tell us at once at care@eboore.com if you think someone else has used it.
• An account is for one person. Don’t share it or sell it.
• You can delete your account at any time, as our privacy policy explains.

Books are bought on eboore.com. The Oria app does not sell anything: it opens the books your account owns, and the free ones. Prices are shown with their currency before you pay, and include any taxes we are required to collect unless the checkout says otherwise.

Payments are processed by our payment providers (Stripe, Paystack, Flutterwave or Onafriq, depending on where and how you pay), under their own terms. Your purchase is complete once the provider confirms the payment. Then the book appears in your library on eboore.com and in Oria.

We may correct obvious pricing mistakes. If an order was placed at a wrong price, we will cancel and refund it rather than charge you more.

Buying a book gives you a personal, non-exclusive, non-transferable licence to read or listen to it, for your own non-commercial use, through eboore.com and the Oria app, for as long as your account is in good standing. The book itself, and its copyright, stay with its author or publisher. Free books and samples come with the same licence, and a sample covers only the part offered.

You may not:

• copy, share, resell, lend, broadcast or publicly perform a book, or any substantial part of one;
• remove, bypass or defeat the protection on book files, or extract them from Oria;
• use books, or text and audio from them, to train or feed automated systems.

Access that comes through an institution lasts while you are a member of it and it holds the licence.

Books are digital and delivered at once, so sales are final once the book is in your library, except in these cases. Tell us within 14 days of the purchase and we will refund you:

• It doesn’t work.The book won’t open or play on eboore.com or in Oria, and we can’t fix it.
• You were charged twice for the same book.
• It never arrived. You paid, but the book did not appear in your library.

Write to care@eboore.com with the email address on your account, the book and the date of purchase. Refunds go back through the original payment method; the payment provider decides how long that takes. A refunded book leaves your library.

Nothing here limits any right to a refund that the law where you live gives you.

If you publish or sell books or other products on Eboore:

• You confirm that you own, or are licensed to grant, every right needed to sell what you upload, and that it doesn’t infringe anyone else’s rights.
• You are responsible for your listings: that they are accurate, lawful, and meet our acceptable use policy. You are also responsible for any taxes due on your earnings.
• You allow us to review your work (including checks for copyright problems), to convert and format it for reading and listening, to deliver it to buyers under the licence in section 5, and to use its title, cover, excerpts and your name and image to promote it on and off Eboore.
• Royalties follow the plan you choose when you publish. We pay through our payout providers. Payouts by Stripe are made promptly after a sale clears; other methods are paid on a weekly or monthly cycle. Sales that are refunded are deducted.
• We may refuse, remove or stop selling any work that breaks these terms, or that we reasonably believe infringes someone’s rights. Royalties from sales that break them may be withheld.

You keep the copyright in everything you publish. You can withdraw a book from sale at any time; readers who already bought it keep their licence.

You keep ownership of reviews and anything else you post. You allow us to show it on the service and to use it to promote the book it is about. It must follow our acceptable use policy, and we may remove it if it doesn’t.

Don’t use the service for anything illegal or harmful, or in ways our acceptable use policy describes. You can report anything that breaks it on our report abuse page.

The service’s software, design and the Eboore and Oria names belong to us. We may change, add or remove features. We will try to give notice before changes that take away something you rely on.

We work to keep the books you bought available. If a rights holder withdraws a book, or we must stop offering it for legal reasons, we will tell you, and we will keep it readable for you wherever the rights allow.

You can stop using the service and delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, that is used for fraud or piracy, or where the law requires us to. Where we can, we will tell you why and give you a chance to respond first. If we close your account for breaking these terms, you lose access to the books in it.

We provide the service with care, but “as is” and “as available”. To the extent the law allows, we make no promise that it will be uninterrupted or error-free, or that every book suits your purpose. The views in books are their authors’, not ours.

To the extent the law allows, Eboore is not liable for indirect, incidental or consequential loss, or for lost profits or data. Our total liability to you for any claim about the service is limited to the greater of the amount you paid us in the 12 months before the claim, or US $100.

These limits don’t apply where the law doesn’t allow them, for example for fraud, or for death or personal injury caused by negligence.

If someone brings a claim against Eboore because of content you uploaded or your breach of these terms, you agree to cover our reasonable losses and costs from it, to the extent the law allows.

These terms are governed by the laws of the State of North Carolina, United States, without regard to its conflict-of-law rules. Disputes will be heard in the state or federal courts located in North Carolina, and you and we both agree to their jurisdiction.

Please write to us first at care@eboore.com. Most problems are settled that way. If you live outside the United States, you keep any protection that the consumer law of your country gives you and that can’t be set aside by agreement, including the right to bring a claim in your local courts.

We may update these terms. For significant changes, we will give at least 30 days’ notice by email or in the app before they take effect. If you keep using the service after that, the new terms apply; if you don’t accept them, you can delete your account.

Eboore LLC, 5111 Grace View Drive, Pineville, North Carolina, United States. Email care@eboore.com, phone +1 (803) 414-1300 (WhatsApp), Monday to Sunday, 9:00 to 18:00.